37bd Terms and Conditions

By using the 37bd website and platform, you confirm that you have read, understood, and agreed to these terms and conditions in full. These terms form a legally binding agreement between 37bd and the user of the platform.

37bd is an online gaming and betting platform operated exclusively for users in Bangladesh. Our terms and conditions may be updated from time to time. Continued use of the platform after any update constitutes your acceptance of the revised terms.

These terms and conditions should be read alongside 37bd's Privacy Policy and Responsible Gaming Policy, as they complement each other and together form the complete user agreement.

To register on 37bd, you must provide accurate and complete information. Opening an account with false or incomplete details is prohibited and may result in account termination. Only one account per person is permitted.

You must provide the following information accurately at the time of registration:

• Full name (as per National ID)
• Date of birth (for age verification)
• Active mobile number
• Valid email address
• Correct residential address
• Payment method details (bKash/Nagad/Rocket number)

You are solely responsible for the security of your account. Never share your password with anyone, and contact our support team immediately if you suspect any unauthorized access to your account.

You must be at least 18 years old to participate on 37bd. We strictly prevent underage gaming and take the necessary steps to verify the age of our users.

The following individuals are not eligible to use the 37bd platform:

• Any person under the age of 18
• Individuals who have voluntarily or by court order excluded themselves from gaming
• Individuals previously banned by 37bd
• Individuals who have been advised to avoid gaming due to mental health or financial difficulties

37bd may request a copy of your National ID or passport for age verification. Withdrawals may be restricted until verification is complete.

37bd regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which must be read before acceptance. The general bonus terms and conditions are outlined below:

• Welcome bonus is available to newly registered players only
• Each bonus comes with specific wagering requirements (typically 20x–35x)
• Bonus funds cannot be withdrawn directly — wagering must be completed first
• Wagering requirements must be met within the specified time frame after claiming a bonus
• Attempting to claim the same bonus more than once may result in account suspension
• 37bd reserves the right to cancel bonuses in cases of abuse

37bd reserves the right to modify, suspend, or cancel any bonus offer at any time. Details of ongoing promotions are available on the platform's promotions page.

37bd currently supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladesh Taka (BDT).

Deposit Terms:

• Minimum deposit amount: BDT 500
• Deposits are generally credited to your account instantly
• Only use payment methods registered in your own name
• Third-party payments are not accepted

Withdrawal Terms:

• Minimum withdrawal amount: BDT 1,000
• Processing is typically completed within 24–72 hours
• Large withdrawals may be held until KYC verification is completed
• Withdrawals may be placed on hold pending investigation in the event of suspicious activity
• Withdrawals may only be made to the same payment method used for the deposit

37bd uses certified RNG (Random Number Generator) technology to ensure fairness across all games. Every game outcome is entirely random and not predetermined.

The following activities are strictly prohibited:

• Using software or bots to play games
• Exploiting system vulnerabilities to gain an unfair advantage
• Colluding secretly with other players (Collusion)
• Attempting to manipulate game outcomes
• Intentionally exploiting technical glitches on the platform

If a game is interrupted due to a technical issue, 37bd will take action based on the system logs. 37bd reserves the right to correct any erroneous payments caused by technical faults at any time.

37bd believes gaming is a form of entertainment, not a reliable source of income. We encourage all players to game responsibly.

Our responsible gaming features:

• Option to set daily, weekly, or monthly deposit limits
• Self-Exclusion or Cooling-Off Period for a Set Duration
• Access to gaming activity statistics
• Session Time Limit Settings
• Option to permanently close your account if needed

37bd takes the protection of your personal information seriously. We use SSL 256-bit encryption to keep all your data secure.

37bd may use your information for the following purposes:

• For account management and verification purposes
• For payment processing
• To provide customer support
• To send relevant promotional information (subject to your consent)
• To meet legal and regulatory obligations

Your information is never sold to third parties. However, it may be disclosed to the relevant authorities when required by law. For more details, please refer to our Privacy Policy Read.

37bd reserves the right to suspend or permanently close an account without notice in the following circumstances:

• Violating these terms and conditions
• In the event of registration using false information
• In the event of involvement in fraudulent activities
• Operating multiple accounts
• In the event of bonus abuse
• In the event of any attempt to hack or manipulate the system

You may close your account at any time. We recommend withdrawing all valid balances before doing so. If your account is closed due to a breach of our rules, any accrued bonuses will be forfeited.

37bd reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, we will notify you via your registered email or through a notice on the platform.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed of any updates.

If you have any questions, complaints, or disputes regarding these terms and conditions, please contact our support team. We are committed to resolving all matters fairly and promptly.

Contact channels:

• Email: [email protected] (responses are typically sent within 24 hours)
• Live chat: 24/7 support available through the platform
• Support ticket: Submit one via the Help section of your account

In the event of a dispute, our internal resolution process must be followed first. Our decision shall be considered final and binding, unless a different course of action is required by law.