Your personal information is extremely important to us. In this Privacy Policy, we clearly explain how 37bd collects your data, where it is stored, and how it is kept secure.
All your personal and financial information is protected with 256-bit SSL encryption. Third parties can never access your data.
37bd never sells your personal information to any third party. Your privacy is a core principle of how we do business.
You have the full right to view, correct, or delete your own information. Contact our support team at any time.
We are fully transparent about which cookies we use and why. You can change your cookie settings at any time.
Your information is stored in data centers that meet the highest security standards. Regular security audits ensure there are no vulnerabilities.
If you'd rather not receive promotional messages, you can opt out at any time. We respect your preferences.
Welcome to the 37bd Privacy Policy. This policy has been crafted with Bangladesh's online gaming platform users in mind. We believe that the protection of your personal information is a fundamental right, and we treat it with the utmost importance.
In this Privacy Policy, we have clearly explained what types of information 37bd collects, how that information is used, when it may be shared with third parties, and what control you have over your own data. Our goal is to earn your trust through complete transparency.
By registering on or continuing to use the 37bd platform, you are considered to have agreed to this Privacy Policy. Please read it carefully.
Our core commitments: 37bd will never sell, rent, or use your personal information for any unlawful purpose. Your privacy matters to us more than business gain.
We collect various types of information when you register and use our services on 37bd. This information is used solely to provide you with the best possible experience.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | To complete age verification and KYC |
| Contact Information | Mobile number, email, address | For account verification and support purposes |
| Financial information | BKash/Nagad/Rocket number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device type, browser information | Security & Fraud Detection |
| Gaming Activity | Game history, betting records, wins and losses | To Ensure Responsible Gaming |
| Cookies & Browsing Data | Page visits, session duration, preferred games | To improve user experience |
Without collecting the information listed above, we would not be able to serve you properly. That said, data collection is kept to the minimum necessary.
Automatic Data Collection: When you use the 37bd platform, certain information is collected automatically — such as log files, IP address, and device information. These are essential for security purposes.
37bd uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. All the purposes for which your information is used are detailed below:
Good to Know: 37bd never shares your information with third parties for profiling or targeted advertising. Your data is used solely to improve our own services.
37bd does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:
Your information will not be shared for any reason beyond those stated above. It is never disclosed to advertisers, data brokers, or unrelated third parties — that is a firm commitment from 37bd.
37bd has implemented the highest standards of technical and administrative measures to protect your information. Our security framework is aligned with international standards.
Important: No security measure is 100% foolproof. That's why you should also do your part — use a strong password and never share it with anyone.
Cookies are small text files stored in your browser. 37bd uses cookies to enhance your browsing experience and ensure the platform functions properly.
Types of cookies we use:
You can disable cookies through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.
You have specific rights over your personal information at 37bd. We respect those rights, and you may exercise them at any time.
How to Exercise Your Rights: To exercise any of your rights, email us at [email protected] or reach out via live chat. We typically respond within 7–30 business days.
37bd does not retain your information longer than necessary. However, certain data must be kept for a defined period to meet legal obligations and business requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligations |
| Transaction Records | 7 years | Compliance with financial regulations |
| KYC documents | 5 years after the end of the relationship | Anti-Money Laundering |
| Gaming History | 3 years | Responsible Gaming Monitoring |
| Cookies & Session Data | Until session ends / 30 days | Platform Functionality |
| Support Contact | 2 years | Service Quality Assurance |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
37bd is strictly for users aged 18 and above. We do not knowingly collect or store any data from minors.
Age verification at registration ensures that all users are 18 or older. If a minor's information ever enters our system, we will close that account and delete the data as soon as we become aware of it.
To parents and guardians: If your child has accidentally registered on 37bd, please contact [email protected] immediately. We will resolve the matter promptly.
37bd may update this Privacy Policy from time to time. Changes are typically made in response to new legal requirements, technological developments, or an expansion of our services.
For any significant changes, we will notify you in advance by email or through the platform. Continued use of the platform after such changes constitutes acceptance of the updated policy.
Last Updated: The date of the most recent update is always shown at the top of this page. Check back regularly to stay informed of any changes.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us. Our privacy team will process your request promptly.
We take all complaints and requests seriously. Please let us know about any privacy concerns you have — we are committed to resolving them.
Language: This Privacy Policy was originally written in Bengali. In the event of any dispute, the Bengali version shall be considered the definitive text.
Answers to the Most Common Privacy Questions
Your privacy is fully protected at 37bd. Register today and enjoy gaming with complete peace of mind.