Gaming is entertainment, not a burden. 37bd believes every player deserves to play safely and in good health. Our responsible gaming framework is here to help you stay in control at all times.
How 37bd keeps your gaming experience safe
You decide how much time and money you spend on gaming. Daily, weekly, and monthly limits can be set at any time.
If you are feeling tired or anxious, take a break right away. You can temporarily suspend your account for anywhere from 24 hours to 6 weeks.
Use the self-exclusion option if you want to step away for an extended period. During this time, you will not receive any marketing communications either.
Set your account to automatically stop before you exceed a set loss amount. Protect yourself from financial harm.
See in real time how long you have been playing. You will receive a reminder when your set time is up, helping you avoid excessive play.
Our support team is available 24/7 for any gaming-related concerns. Referrals for professional counselling are also provided.
Responsible gaming means enjoying gaming as entertainment while staying in control at all times. At 37bd, we believe every player chooses to play for fun — not out of fear or compulsion.
Online gaming is a favourite pastime for many people. Playing slots, joining a Live Casino, or placing bets can all be great fun when enjoyed in moderation. But when the urge to play becomes hard to control, it can start to affect your family, work, and health.
37bd's responsible gaming policy is built to protect that boundary. We are more than just a platform — we are a team committed to your wellbeing.
Keep in Mind: Responsible gaming isn't about quitting — it's about playing smart. Sticking to a set budget and time limit keeps gaming genuinely enjoyable.
37bd provides responsible gaming tools, self-assessment resources, and access to expert support directly on its platform. All of these are completely free and available at any time.
Gaming addiction does not develop overnight. Certain changes tend to appear gradually as warning signs. If you notice any of the following in yourself, it is time to pay attention:
Important: If you regularly notice two or more of the signs above, they may be early indicators of addiction. Seeking help at this point is not a sign of weakness — it takes real courage.
On the 37bd platform, you are in full control of your own gaming activity. The table below outlines the different types of limits available and what each one does:
| Limit Types | Description | Active Time | Level |
|---|---|---|---|
| Deposit Limit | Set how much you can deposit per day / week / month | Instant | Recommended |
| Loss Limit | Your account will automatically pause once you have lost a set amount | Instant | Recommended |
| Session Time Limit | Set a time limit for each gaming session | Instant | Recommended |
| Cooling-Off | Temporary Break — 24 Hours to 6 Weeks | Instant | Optional |
| Self-Exclusion | Long-Term Account Suspension — 6 Months to Permanent | Instant | For Serious Problems |
| Betting Limits | Set a maximum amount per bet | Instant | Recommended |
Requests to increase a limit take effect after 24 hours — this delay is intentional, to prevent impulsive decisions. Reducing a limit, however, takes effect immediately.
Tip: Set a monthly deposit limit when you first open your account. This is one of the most effective responsible gaming habits you can build.
Ask yourself the questions below to evaluate your gaming habits. Answering honestly is what matters most:
Have you ever spent more time or money on gaming than you planned?
Have you ever tried to chase your losses by betting more?
Have you tried to stop gaming more than once and failed?
Have you lied to or hidden your gaming from family or friends?
Has gaming caused problems with your work, studies, or relationships?
Have you felt restless or irritable when you were unable to game?
Have you taken out loans or borrowed money from others to fund your gaming?
If you answered "Yes" to 3 or more of the questions above, please contact our support team or consider self-exclusion.
If gaming is becoming a problem, do not try to face it alone. Use 37bd's support system and follow the steps below:
Try to assess whether you have a problem. The self-evaluation questions above can help. Be honest with yourself.
Set deposit and time limits on your account. Activate a cooling-off period or self-exclusion whenever you need one.
Email us at [email protected] or speak with our responsible gaming team via live chat. Full confidentiality is maintained at all times.
Let a family member or trusted friend know what you are going through. Having someone in your corner makes the recovery process much easier.
If needed, reach out to a mental health professional or counsellor. Our team can refer you to the right resource.
Recovery is a process, not something that happens overnight. Set small goals and celebrate every milestone along the way.
37bd is strictly for users aged 18 and above. We verify age at registration and immediately close any account found to belong to a minor.
If you suspect a child or teenager in your household is using 37bd, please inform us immediately. Also take the following steps:
For Parents: If your child has accidentally registered on 37bd, contact us immediately at [email protected]. We will resolve the matter promptly and close the account.
Follow these simple habits to enjoy gaming responsibly at 37bd. Small steps can make a big difference:
The Golden Rules of Healthy Gaming: Gaming should be a source of enjoyment, not stress. The moment it stops feeling fun and starts feeling like pressure — stop.
Answers to the Most Frequently Asked Questions About Responsible Gaming
Gaming at 37bd is about more than winning — it's about having a safe and enjoyable experience. Join today and make the most of our responsible gaming tools on your own terms.